Billions of dollars are wasted on employee recognition programs that do not work. Throw in generational differences and you increase the gap between everyday practices and desired outcomes.

Tuesday, May 12 at 1:00 PM EST Tuition:  $299

REGISTER ONLINE TODAY or by calling 800.775.7654

Special Bonus: All registrants receive a FREE copy of Cindy Ventrice’s book, Make Their Day! Employee Recognition That Works

New Research on Generational Preferences in Employee Recognition

Cindy Ventrice is an employee loyalty specialist with over 20 years of experience. Her best-selling book, Make Their Day! showed us what employers and employees each expect from recognition, why most recognition efforts miss the mark, and what organizations can do to give morale and productivity a genuine, lasting boost. Now, her latest research on generational preferences in employee recognition reveals where messages are being misunderstood across the generations, and what managers can do to integrate the right recognition practices into the daily routine.

Most managers struggle to understand what motivates employees from generations other than their own. In the meantime, staff can also be frustrated by the differences that generational perspectives bring.

Twenty-something: “My boss never gives me any feedback.”

Baby-Boomer: “Why does my supervisor want to check everything I do. Does she think I’m incompetent?”

Sound familiar?

Cindy brings the wit and humor of improvisational theater to her webinar presentations, making for an inspiring, motivating and enjoyable discussion of issues that can frustrate the best managers. This seminar has been designed specifically with managers and Human Resources practitioners in mind, but its lessons can be valuable to anyone in the workforce. Some of Cindy’s research on generational differences will confirm what you’ve always suspected, but many of the key findings are counter to conventional wisdom and will surprise and enlighten you. In particular, you will learn:

1. What motivates each generation
2. Techniques to match recognition and management style to the individual
3. How to adjust your management style to effectively meet your business needs and your employees’ need for recognition and motivation

Bring your generational challenges and questions to this seminar, and engage with Cindy on the challenges you face. Your fellow attendees and your own people will benefit from the ideas and strategies you take back to the office.

Cindy Ventrice is the author of the best-selling book Make Their Day! Employee Recognition That Works and the companion guide Recognition Strategies That Work, she has been quoted extensively, including in The New York Times, Harvard Business Update, HR Executive, Workforce Magazine, on CNBC, and in the book The Likeability Factor. Cindy consults with organizations wishing to implement or improve recognition programs, offering guidance on design and implementation. She also trains and coaches managers and has worked with front-line supervisors to CEOs from 14 countries. She understands the challenges of managing for global and generational differences as well as working with a dispersed workforce. Read Cindy’s blog here.