Please join the Brown Bag Book Club for a 30 minute session with organizational expert and author Dr. David Cohen. This webinar held on August 5th at 12:00 Noon EDST will be a rubber meets the road discussion aimed at answering the question:
Is Measuring ROI an Important HR Activity?

Dr. David Cohen
When the CFO asks HR and OD to measure the value of its activities, what sort of objections go through your mind?
- You can’t get a read on the impact of HR and OD activities until after their implementation
- There are too many “environmental” factors involved to hone in on the reasons for success or failure
- Many HR metrics are calculations of lagging indicators, measuring what was but not what will be
- The implication is that the CFO wants “guaranteed” return on investment, but no one expects risk-free return with other business activities like marketing
The ultimate problem is that HR and OD activities often yield subjective, intangible benefits. So, how do you link these soft human capital issues to hard numbers? In the first of a series of 30-minute Just-in-Time seminars on critical HR-related challenges, Dr. David Cohen will challenge the paradigm that measuring ROI is an important HR activity. You’ll get food for thought and an argument for the view that what happens to be popular is not always right. In particular, Dr. Cohen will explore:
- How you can more objectively measure the soft side of human capital
- How you can measure the contribution of the firm’s workforce to its business success, instead of measuring only the outputs of the HR function
- Why measuring the right intangibles in accordance with the organization’s culture is essential to successful execution of the business plan.
| Oh, and did we mention that this event is free ?
Here is how it will work: sign up using the registration form to the right. Then, a few days prior to the Book Club webinar, we’ll send you the instructions you will need to log-on as well as some information about the topic that can serve as a starting point for the discussion. We also strongly recommended your getting your own copies of David’s books The Talent Edge: A Behavioral Approach to Hiring, Developing, and Keeping Top Performers and Inside the Box: Leading With Corporate Values to Drive Sustained Business Success. Both are tremendous resources! Wednesday, August 5 | 12:00 Noon (EDST) |
|
Dr. David Cohen is president of Strategic Action Group, and author of “Inside the Box: Leading with Corporate Values to Drive Sustained Business Success” and “The Talent Edge: A Behavioral Approach to Hiring, Developing, and Keeping Top Performers.”
You can reach him at: david@sagltd.com



















