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	<title>Unbound Ideas &#187; communication</title>
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	<link>http://unboundideas.com</link>
	<description>Ideas you need, wherever you need them</description>
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		<title>Authentic Leadership</title>
		<link>http://unboundideas.com/2010/authentic-leadership/</link>
		<comments>http://unboundideas.com/2010/authentic-leadership/#comments</comments>
		<pubDate>Thu, 07 Jan 2010 16:39:05 +0000</pubDate>
		<dc:creator>Andrew Thorn</dc:creator>
				<category><![CDATA[leadership]]></category>
		<category><![CDATA[Andrew Thorn]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[diversity]]></category>
		<category><![CDATA[Peer Coaching]]></category>
		<category><![CDATA[The Authentic Me]]></category>

		<guid isPermaLink="false">http://unboundideas.com/?p=2430</guid>
		<description><![CDATA[Remember, the real point of leadership is not to change others, but to enroll them in a collaborative effort to achieve a common goal. You are free to draw the line in your personal values, most of us even expect you to do so and respect you when you do. When we become secure in who we are, we become more free opening ourselves up to others, and that is when your effectiveness really soars. [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://unboundideas.com/coach/wp-content/uploads/2010/01/Jenga.jpg"><img class="alignleft size-medium wp-image-2433" src="http://unboundideas.com/coach/wp-content/uploads/2010/01/Jenga-300x199.jpg" alt="" width="300" height="199" /></a>Hmmm, how do I say this without sounding confused? I recently participated in two very different but similar meetings. The focus of each of the meetings was exactly the same, but the complexity of each group was completely different.</p>
<p>In one group, the people embraced a very similar philosophy and mindset on the proposed topic. The other group was filled with people who represented very different perspectives, viewpoints and backgrounds.</p>
<p>I gained a lot from both experiences, but after a while, I became very bored with the similar group. They definitely had every viewpoint from A to B well represented, but beyond that, it was hard to find any value. Unfortunately, we didn&#8217;t make much progress in accomplishing our purpose.</p>
<p>The diverse group challenged my thinking. There were view points represented that were difficult for me to comprehend because they were so different than my own. The meeting participants were energetic and courteous. They were not afraid to have their views questioned or examined by the others. They were very open to learning from the other group members.<span id="more-2430"></span></p>
<p><strong>Understanding Others</strong></p>
<p>I thoroughly enjoyed the meeting with this diverse group and I left with a healthy appreciation and affection for each member. I never felt challenged to change my values, and as a result, I felt safe to open my mind to new ideas. It was a wonderful opportunity for me to examine the beliefs of others. Instead of judging them, I suspended my previous assumptions and allowed myself to see what they see. Because I was willing to extend this courtesy to them, they returned the favor to me.</p>
<p>I discovered that even though my values and opinions remained basically the same, my influence with these new friends increased. This dramatically affected our ability to work together. As a result, we made significant progress on our common interests.</p>
<p><strong>Authentic Leadership</strong></p>
<p>My experiences with these two groups reminded me a of something my brother Larry taught me. Whenever we disagreed, he would say, &#8220;if we were all the same, there would be no need for all of us&#8221;.</p>
<p>This statement continues to guide my work. I understand that I am most effective when I surround myself with people who think and act much differently than I do. My association with friends of different opinions creates many opportunities to stretch my way of thinking.</p>
<p>Great leaders do not fear the fringes or the edges. They recognize that by creating space for all voices to be heard, they become an authentic agent of chang. Because their influence is felt, their leadership is more highly regarded. When the point of decision arrives, they are seen as credible and trustworthy.</p>
<p><strong>The Big Picture</strong></p>
<p>Just because we learn to view things from a larger perspective, does not mean that we must abandon our values, it simply means that we learn to see what is going on in the complete system. When we do this, we create solutions that accelerate growth and development.</p>
<p>I realize that it is difficult to suspend our beloved biases and judgments, but it can be done without losing our individual identity. I invite you to consider the following questions:</p>
<blockquote><p><strong>How willing are you to consider view points that are different from your own?</strong></p>
<p><strong>What benefits come from stretching to see the perspectives of others?</strong></p>
<p><strong> </strong><strong>How do you feel when someone takes the time to see things as you see them?</strong></p></blockquote>
<p>Remember, the real point of leadership is not to change others, but to enroll them in a collaborative effort to achieve a common goal. You are free to draw the line in your personal values, most of us even expect you to do so and respect you when you do. When we become secure in who we are, we become more free opening ourselves up to others, and that is when your effectiveness really soars.</p>
<p>Live Today! <a href="http://www.telioscorp.com/lovetoday">Love Today!</a></p>
<p><a title="Authentic Leadership" href="mailto:andrew@andrewthorn.com" target="_blank">Andrew Thorn</a><br />
760-559-3548</p>
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		<title>The Ultimate Leadership FAQ &amp; Answer</title>
		<link>http://unboundideas.com/2009/the-ultimate-leadership-faq-answer/</link>
		<comments>http://unboundideas.com/2009/the-ultimate-leadership-faq-answer/#comments</comments>
		<pubDate>Tue, 25 Aug 2009 21:59:19 +0000</pubDate>
		<dc:creator>Camille Smith</dc:creator>
				<category><![CDATA[leadership]]></category>
		<category><![CDATA[workforce]]></category>
		<category><![CDATA[Camille Smith]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[generations]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[millenials]]></category>
		<category><![CDATA[values]]></category>

		<guid isPermaLink="false">http://unboundideas.com/?p=1777</guid>
		<description><![CDATA[<p>Whether CEO, CFO, employee, spouse, spouse-ette, baker man, thief – we all want to know:  How can I make him/her/them behave differently, the way I want them behave?  The answer: You can’t, they must. OK, you saw that coming.</p>
<p>So, let’s rephrase the FAQ:  How do you influence someone to change their behavior?</p>
<p>Answer:  Obey the First Law [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" style="margin: 1px 8px 5px 2px;" title="Camille Smith" src="http://unboundideas.com/coach/wp-content/uploads/2009/08/csmith_green-blouse-portrait4.jpg" alt="" width="89" height="127" />Whether CEO, CFO, employee, spouse, spouse-ette, baker man, thief – we all want to know:  How can I make him/her/them behave differently, the way I want them behave?  The answer: You can’t, they must. OK, you saw that coming.</p>
<p>So, let’s rephrase the FAQ:  How do you influence someone to change their behavior?</p>
<p>Answer:  Obey the First Law of Performance, <a href="http://www.threelawsofperformance.com/about_steve_zaffron_and_dave_logan.jsp">articulated by my past colleague Steve and Dave</a>.  <span id="more-1777"></span>How people perform correlates to how situations occur to them. Steve and Dave: “Consider that when we do something, it always makes complete sense to us.  On the other hand, when others do something, we often question, “Why are they doing that? It doesn’t make any sense!” But, if we got into the world of the person [into their head], and looked at how the situation occurred to them, <a href="http://video.google.com/videosearch?q=being+john+malkovich&amp;oe=utf-8&amp;rls=org.mozilla:en-US:official&amp;client=firefox-a&amp;um=1&amp;ie=UTF-8&amp;ei=wamUSsPXJIW0NqS72fkH&amp;sa=X&amp;oi=video_result_group&amp;ct=title&amp;resnum=4#">[Being John Malkovich, trailer]</a> we would experience that the same actions that we were questioning were completely and absolutely the perfect and correct thing for him to do, given how the situation is occurring to the person.”</p>
<p>Knowing the First Law, you can probably answer The Ultimate Leadership FAQ. Give it a try. I’ll push the pause-blog button …. [Musak for 9 seconds] … Yes, you are right! To change someone’s behavior, change how the world occurs to them. Change how the world occurs and their actions change to match the new world view. Bingo!</p>
<p><strong>That was easy. So the Real Ultimate Leadership FAQ is: How do you change someone’s “occurring world”? </strong></p>
<p>The answer: Change where their world occurs. It occurs in the conversation they have about the world (situation, other people, sales targets, deadlines, frozen budgets, new competitors, you name it). It’s the conversation, Silly! Create a conversation that creates a new world occurring — a conversation that the person now generates for themselves, and lives inside of. Simple and profound. Welcome to leadership.</p>
<p><a href="http://www.wipcoaching.com/">Camille Smith</a> understands what it takes to change at the individual, team and organizational levels. It’s not easy, it’s worth doing, and it’s required of everyone today, not just leaders. Specializing in transformational leadership, she provides the knowledge and coaching to teach others to create and sustain breakthroughs in performance. She doesn’t bring the answers; she brings them out of you. Reach out to her at <a href="mailto: camille@wipcoaching.com">camille@wipcoaching.com</a>.</p>
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		<title>Eggshells and Jell-O: Not a leader’s diet</title>
		<link>http://unboundideas.com/2009/lead-your-self-first-lysf-eggshells-and-jell-o-not-a-leader%e2%80%99s-diet/</link>
		<comments>http://unboundideas.com/2009/lead-your-self-first-lysf-eggshells-and-jell-o-not-a-leader%e2%80%99s-diet/#comments</comments>
		<pubDate>Fri, 17 Jul 2009 16:28:15 +0000</pubDate>
		<dc:creator>Camille Smith</dc:creator>
				<category><![CDATA[leadership]]></category>
		<category><![CDATA[Camille Smith]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[team-building]]></category>
		<category><![CDATA[values]]></category>
		<category><![CDATA[Women in Leadership]]></category>

		<guid isPermaLink="false">http://unboundideas.com/?p=1430</guid>
		<description><![CDATA[<p>Disclaimer:  I wanted one, badly, but I have none.  As I started this blog, I spent an hour writing a caveat that would protect me from you and your potentially challenging points of view. After all, once the blog is out there, it is fair game and so am I. My draft disclaimer started out “I [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-1435" style="margin: 5px;" src="http://unboundideas.com/coach/wp-content/uploads/2009/07/csmith_green-blouse-portrait.jpg" alt="csmith_green-blouse-portrait" width="89" height="127" /><em>Disclaimer:  I wanted one, badly, but I have none.  As I started this blog, I spent an hour writing a caveat that would protect me from you and your potentially challenging points of view. After all, once the blog is out there, it is fair game and so am I. My draft disclaimer started out “I may change my mind at any moment, but for now, I think…” and then I continued with some mumbo-gumbo, blah-blah. How nuts is that?  How un-blog like! How un-leaderly!</em></p>
<p><em>Seeing the folly of my ways, I led myself out of my self-induced blog-fog. I looked at my concerns (being rejected, not seen as being smart enough), then called up my commitments (to connect and learn), then I chose. I chose to act from my commitments, let my concerns embolden my actions, rather than stop them. Thus, the title and theme of my blogs is (until I change it, which I could do at any moment, just so you know): lead yourself first.</em></p>
<p><strong>Eggshells and Jell-O: The Un-breakfast of Champions<br />
</strong><br />
Leadership isn’t timid-ship.</p>
<p>If you are walking on eggshells with someone, afraid to raise an issue, give it up. If you’re hoping that she (let’s call her Sally) gets your wobbly-as-jello hints and changes her behavior, give it up. If you don’t (and you do have free will), you are giving up your ship, your leadership.<span id="more-1430"></span></p>
<p>What is the “it” that you have to give up? Your current behavior. It’s not Sally who has to change, it’s you. To give up your behavior, redesign your current view and opinion of Sally and yourself and generate what matters to you.</p>
<p>This is good news. It’s good news because you have the possibility of changing your point of view. You can’t change Sally’s. Question? Yes, in the back, I see your raised hand (with the other one texting). Yes, you absolutely can create an opportunity for Sally to change. I think this is a leader’s accountability.  Sally has to generate the change for herself for it to stick.  Ok, we know all this. Yet, leaders that we are, from time to time, we walk on eggshells, skirting and shirting (equal opportunity of slamming) issues that drain energy and draw down performance.</p>
<p>Rather than enter the dark ‘why-do-I-have-Jell-O-for-arch-supports’ tunnel, let’s stay in the light. Ask yourself: If I am not holding Sally to account, where am I not holding myself to account? (Recognize the adage “I won’t call you on your stuff so you won’t call me on mine”?)  Get your own integrity in (and that doesn’t mean do everything on your list), get clear on the cost of not holding Sally to account, and then act from what you are committed to. Lead yourself first, then Sally.</p>
<p><strong><a href="http://www.wipcoaching.com/">Camille Smith</a></strong> understands what it takes to change at the individual, team and organizational levels. It&#8217;s not easy, it&#8217;s worth doing, and it&#8217;s required of today&#8217;s leaders. Specializing in transformational leadership, she provides the knowledge and coaching to teach others to create and sustain breakthroughs in performance. She can be reached at camille@wipcoaching.com</p>
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		<title>Work Relationship Inventory for Managers and Supervisors</title>
		<link>http://unboundideas.com/2009/work-relationship-inventory-for-managers-and-supervisors/</link>
		<comments>http://unboundideas.com/2009/work-relationship-inventory-for-managers-and-supervisors/#comments</comments>
		<pubDate>Mon, 27 Apr 2009 21:53:01 +0000</pubDate>
		<dc:creator>Cindy Ventrice</dc:creator>
				<category><![CDATA[webinar]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[recognition]]></category>
		<category><![CDATA[workforce]]></category>

		<guid isPermaLink="false">http://unboundideas.com/?p=535</guid>
		<description><![CDATA[<p> </p>
<p>Because even the greatest managers can generally benefit from a bit of self assessment, I have decided to share this assessment tool with you.</p>
<p>By the way, the questions are valid for everyone, not just managers and supervisors…</p>
<p>The purpose of this inventory is to help managers and supervisors assess and improve their working relationships. What follows are some [...]]]></description>
			<content:encoded><![CDATA[<p> </p>
<p><img class="alignleft size-thumbnail wp-image-536" src="http://unboundideas.com/coach/wp-content/uploads/2009/04/specified3-138x150.jpg" alt="specified3" width="138" height="150" />Because even the greatest managers can generally benefit from a bit of self assessment, I have decided to share this assessment tool with you.</p>
<p>By the way, the questions are valid for everyone, not just managers and supervisors…</p>
<p>The purpose of this inventory is to help managers and supervisors assess and improve their working relationships. What follows are some of the questions from this inventory along with my commentary.</p>
<p><em>Do the people you work with value the recognition you are currently giving them?</em></p>
<p>This question comes first because it is an excellent barometer of the health of your work relationships.  If the answer is no, or not as much as you believe they should value it, you will have one or two more areas that could use a bit of tweaking.</p>
<p>Two more questions:<span id="more-535"></span></p>
<p><em>Do people trust you? <br />
Do you trust the people you work with?</em></p>
<p>Trust is at the core of working relationship.<br />
When you trust your team, they feel valued.<br />
When they trust you, they give you the benefit of the doubt.</p>
<p><em>Do you communicate clear expectations?   <br />
Do you listen to employee expectations and aspirations?</em></p>
<p>The way you handle expectations plays a large part in developing trust. Communicate clearly and honestly. Listen attentively and act appropriately. Visit this <a href="http://maketheirday.com/expectations.htm">link</a> for more information on a tool that can help employees assess and communicate their expectations in a positive manner.</p>
<p><em>Do people ever laugh or joke in your presence?  <br />
Do people feel comfortable sharing concerns? </em></p>
<p>These two allude to how comfortable people are with you. If you keep your sense of humor (you have one right?!?) even during difficult times you will improve in both of these areas.</p>
<p>Can you provide a resounding yes!! to each of these questions? If so, feel free to complete the <a title="Manager Relationship Assessment" href="http://www.maketheirday.com/1minute-assessment.pdf" target="_blank">assessment</a>. If no, what are you going to do differently?</p>
<p>When you are finished, leave a comment on what else you believe should be included.</p>
<p> </p>
<p> </p>
<p> </p>
<p>My name is <a href="http://maketheirday.com/">Cindy Ventrice</a>. I am the author of the best-selling book <em>Make Their Day! Employee Recognition That Works</em> and the companion guide <em>Recognition Strategies That Work.</em></p>
<p>My work has been quoted in The New York Times, Alaska Airlines Magazine, Workforce Magazine, and Tim Sanders’ book The Likeability Factor.</p>
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