The Ultimate Leadership FAQ & Answer

Whether CEO, CFO, employee, spouse, spouse-ette, baker man, thief – we all want to know:  How can I make him/her/them behave differently, the way I want them behave?  The answer: You can’t, they must. OK, you saw that coming.

So, let’s rephrase the FAQ:  How do you influence someone to change their behavior?

Answer:  Obey the First Law of Performance, articulated by my past colleague Steve and DaveContinue reading » »

Shake, Rattle & Roll: Listening outside the box

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Do you need to re-ignite yourself in these days of 100 inputs to produce 2 outputs? Turn up the volume!

If you consider yourself curious, creative and innovative (or want to demonstrate more of those qualities), listen not just to the music, but to the musician – the leader generating the sounds that move you.

Let’s start with less is more – as in Les Paul is more than a legendary guitarist. Considered a pioneer in the development of the solid-body electric guitar which made the sound of rock and roll possible and credited with recording innovations, including overdubbing, tape delay, phasing effects, and multi-track recording, Les lead himself first as he describes playing with arthritic fingers, “learn(ing) in a hurry to live with and overcome obstacles”.  Continue reading » »

Is not saying something a lie?

hp_halo-extraWhat do you say? Yes? No? This statement screamed from an ad in the September issue of Fast Company (www.fastcompany.com). I ripped it out (love ripping and tearing) and marked it with a “B” (code for a blog topic). (The pages of my books are peppered with these breadcrumbs as I follow my interests in “V” for values, “L” for leadership, “R” for relationship, “M” for measures, etc. Got codes?)

The company asking “Is not saying something a lie?” is a bank, the Ally Bank. I am not plugging them. I am plugging the question they ask. Great questions lead to great thinking. Answers often limit it.

Want to see TV’s answer? Go to http://www.fox.com/lietome. Want mine? Continue reading » »

Boomers & GenY Share Same Bed (of values)

csmith_green-blouse-portraitI take it all back. Well, some of it, anyway. In my last blog (“Millennials are Not Younger Boomers”), I made the case that what Millennials value, think important and can’t do without, is different from what Boomers cherish. Next day, I receive another intelligence report from HBR (http://harvardbusiness.org; July-Aug 09), How Gen Y & Boomers Will Reshape Your Agenda, with the tag line: Your oldest and youngest talent cohorts demand many of the same things in a workplace.

What? We like the same things? Shut-Up! (OK, this expression of surprise still sounds odd to me.) Sure, I felt younger by the minute as I read about how much I had in common with the younger-something’s. I felt older by the word as I, once again (and not for the last time), had to rethink yesterday’s well-reasoned view. [Sidebar: Rethinking is the new pink in 2009, replacing the know-it-all orange of 2008. The Good News Tip for 2010 and beyond: Thinking will not go out of style, like color. More about rethinking in future blogs, for now, it’s back to the shared bed.]

As it turns out, both the Millennials and I like flexible work arrangements and the opportunity to give …

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Millennials are Not Younger Boomers

csmith_green-blouse-portrait1What’s ur carbon date? U know ur old when your dentist doesn’t know what carbon paper is. U know ur old when you say ‘true dat’ to the 20-something you are trying to impress and they get a nostalgic look in their eye and say “wow, I haven’t heard that in years!” U know ur old when your audience doesn’t laugh at a promise to “mimeograph that to all staff on Monday.”

I am a card-carrying Boomer and proud of it. If I get too proud, however, and blinded by my own sage light, the Millennials will move on and I’ll be left in my own dust, having not connected or been respected. A Boomer Bummer, big time.

We boomers need to get over ourselves and get on with partnering with the Millennials. Why? Start the list. #1: We need their new thinking and world view to solve problems we’ve created in our environments – the environment within our corporations and the one on the planet. This may be on the only item we need on the list.

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